🚚 FREE SHIPPING on orders of $89 or more! We ship anywhere in Canada and the United States! 🚚

Returns and refunds are easy.


🍼 Soft and stylish outfits for toddlers 🌸


Shipping to the US coming soon 🇺🇸

Delivery Policy

Delivery Policy

Delivery times for Quebec are very fast , approximately 24 to 48 hours * for Quebec. For Ontario, delivery times are 3 to 4 business days*. For the rest of Canada, delivery times are approximately 3 to 12 business days*, depending on the Province. For more information, please contact us by email at infokakililas@gmail.com.

DELIVERY COSTS

Delivery is free for all orders of $89.00 or more for Quebec and Ontario.

For these same provinces, delivery costs are $5.99 for any order under $89.00.

For Western Canada, which includes British Columbia and Alberta, for Newfoundland, Prince Edward Island, Nova Scotia, Alberta, British Columbia, Nunavut, Yukon, Northwest Territories, Manitoba, Saskatchewan and New Brunswick, delivery costs are free for purchases over $100.00 and $5.99 for purchases under $100.00.

For the United States, you will be automatically charged a flat rate of $14.99 for each order . This shipping fee does not apply to certain states, such as Alaska, the Virgin Islands, in Hawaii, Puerto Rico, etc., as well as APO/FPO (military or naval post office) addresses. Please contact us for more information in these cases to know the applicable rate.

TAXES AND CUSTOMS

You will not be charged any taxes or customs duties. For any questions regarding your invoice, contact us at infokakililas@gmail.com.

FREE EXCHANGES AND RETURNS 📦

You can exchange items purchased online within 30 days or return them within 15 days, free of charge, after receiving your order, except for final sales and exceptions. See the Exchanges and Returns page for full details.

EXCHANGES AND RETURNS 📤

In Canada, only returns for orders of $24.95 or more (excluding shipping charges) will be accepted if our return policy is met. See the Exchanges and Returns page for full details.

When your order is shipped, you will receive a confirmation email containing the carrier's tracking number, so you can track your package. We invite you to follow the progress of your package and to inform us quickly in case of delivery problems at the following address: infokakililas@gmail.com.

*Please note that delivery times may be slightly longer during promotional or busy periods, such as the holiday season.

SHIPPING METHOD 📬

Your orders are shipped by Dicom, FedEx, Purolator, or Canada Post based on various criteria. In some cases, another shipping company may be used depending on the weight, dimensions, or quantity of the items ordered.

✨ IMPORTANT NOTE ON COLORS AND TEXTURES

Please note that some of our products may have slight differences in color or texture. These variations are not considered defects, but are part of the charm of handmade items.

Also, since each screen is calibrated differently, there may be a slight variation between the colors you see online and those of the product received. Rest assured, our items are just as beautiful in real life! 💕

Therefore, the product you receive may differ slightly from the one shown in the photos on the website.

Please also note that our prices are subject to change.

🛡️ Legal Notices – Disclaimer

The use of products sold in our store is under adult supervision at all times.

Although we carefully select quality items, Kaki Lilas cannot be held responsible for misuse, injury or accidents occurring as a result of the use of its products.

By making a purchase from our store, the customer acknowledges and accepts that the use of the items is at their own risk, and that it is their responsibility to ensure the safety and suitability of the product for their child.

OUR ADDRESS:

KHAKI LILAC

1750 rue Claire Bonenfant, #424

Quebec, QC

G2K 0N3

Need help?

If you have any questions or comments, please don't hesitate, our customer service is here to help! Write to us at infokakililas@gmail.com .