Shipping Policy

DELIVERY COSTS

Delivery is free for all orders of $89 and over for Quebec and Ontario and is $7.99 for orders under $89.

For Western Canada, which includes the provinces of British Columbia and Alberta, and for remote areas such as Prince Edward Island, Magdalen Islands, Anticosti Island, New Brunswick, Nova Scotia, Newfoundland and Labrador, Manitoba, Saskatchewan, Yukon, Northwest Territories, Nunavut and Nunavik, delivery costs are $9.99 for orders under $100.

However, we reserve the right to apply additional delivery charges for some of these remote areas, as well as for deliveries of oversized or overweight packages, if the costs are too high. A member of our team will contact you if additional charges apply.

*Delivery charges are subject to change without notice at any time.

SHIPPING METHOD

Orders placed on our online store are shipped via FedEx, Purolator, or Canada Post, depending on various factors. However, some items may be shipped by another carrier depending on their weight, dimensions, or quantity.

DELIVERY TIME

Once your order is placed, we require 3-6 business days for processing and preparation. Delivery times depend on your location.

📍 Our address

Kaki Lilac

1750 Claire-Bonenfant Street, Apt. 424

Quebec City (QC) G2K 0N3

💕 Need help?

Our customer service team is here to help you!

📧 infokakililas@gmail.com